The Conveyancing Revolution…
Case Study – GM Wilson Solicitors
GM Wilson Solicitors – Corrie Holmes (Director) – ‘This has revolutionised our conveyancing business, both staff and clients love the convey-link CRM & Client APP. We have now massively reduced calls, emails, and paper documents by around 90% in most cases.’
Switching to digital conveyancing…
GM Wilson Solicitors, a top 10 Yorkshire conveyancing law firm, like most law firms have relied heavily on traditional paper-based conveyancing, with all communications going through post and email.
Their goal was to move from traditional paper-based conveyancing to a fully digital conveyancing service that would be embraced by today’s tech-savvy homebuyers and sellers. After evaluating the options available in the market from some of the well-known providers, GM Wilson Solicitors director Corrie Holmes decided to turn to a trusted partner provider to create a fully customised digital conveyancing solution that would meet GM Wilson’s specific needs.
Searchmove’s experienced tech team led by CEO Bill Bharath started work on the Convey-Link technology in 2023, with the vision to create a technology that would be revolutionary for both conveyancers and homebuyers and sellers. After more than 2 years of development and testing, the Convey-Link CRM & Client Smartphone APP went live in August 2025
Why Conveyancing from a smartphone makes sense…
With over 95% of UK adults now active and spending on average around 3.5 hours daily on their smartphone, we quickly decided that our focus should be on developing technology for the future that empowers homebuyers and sellers to complete their entire conveyancing journey seamlessly from their smartphone. This also provides the highest level of protection from fraudsters, with end-to-end encrypted communication and sharing of sensitive information between lawyers and their clients.
Homebuyers and sellers can now complete every conveyancing task from within the convey-link app, from the point of case instruction to completion.
Homebuyers & Sellers Experience…
In just the first few months of going live, the Convey-Link app technology has handled over £300 million in property transactions for GM Wilson Solicitors. Clients consistently rate their APP experience highly, averaging an impressive 4.5 out of 5. This positive feedback will naturally translate into future conveyancing recommendations and work for GM Wilson Solicitors.
Clients are now completing all conveyancing documentation digitally in just minutes as opposed to weeks, turning what was once a stressful process into a simple, streamlined, and fully digital journey.
Powerful Conveyancers CRM…
The Convey-link client app is powered by the Convey-link CRM system which automates the creation of a complete digital case file. The digital case file is instantly sent to the app on the client’s smartphone, to confirm their instruction, view all client letters, forms, e-sign documents, complete ID Checks, make payments on account and send and receive messages.
Convey-Link keeps clients and conveyancers securely connected throughout the entire conveyancing journey. With encrypted messaging and seamless document sharing, collaboration is effortless—every step of the way.
The client app connected CRM tracks everything in real time with a full audit trail, from a single case screen, helping conveyancers to easily manage all their conveyancing tasks from client onboarding to post completion.
Convey-Link technology provides remarkable results
GM Wilson Solicitors have experienced remarkable improvements in operational efficiency since switching to the Convey-Link technology, with a 90% reduction in time spent on client calls, emails, administrative and compliance tasks. These significant time savings are empowering GM Wilson Solicitors conveyancing teams to manage conveyancing files much more efficiently. With almost all client case documentation now sent directly through the GM Wilson Solicitors branded Convey-Link client app, turnaround times for completed and e-signed documents has never been faster!
Home Buyers & Sellers
Convey-Link App Experience
Based on 119 reviews
A good app
great app
great app
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